Some Highlights of What You Can Expect
Pre-Conference and Sessions
We are offering 9 of our most highly demanded pre-conference courses, and almost 300 sessions falling into five distinct tracks, with the majority of the sessions presented by our customers.
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2nd Annual CreateNow Hackathon
Join IT administrators and developers as they race the clock to create innovative, transformational uses of the ServiceNow® Service Automation Platform.
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Innovation of the Year Awards
Every day, customers tell us about the innovative business solutions they created on the ServiceNow platform. Want to show the rest of the world what you have done with ServiceNow?
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Schedule at a Glance
Saturday, April 26
4:00 PM - 7:00 PM
Registration and Information, Moscone West (pre-conference only)
Sunday, April 27
7:00 AM - 6:00 PM
Registration and Information, Moscone West
7:00 AM - 8:00 AM
Breakfast (pre-conference only)
8:00 AM - 5:00 PM
Pre-Conference training
12:00 PM - 1:00 PM
Lunch (pre-conference only)
Monday, April 28
7:00 AM - 9:00 PM
Registration and Information, Moscone South & West (Moscone West closes at 6:00 PM)
7:00 AM - 8:00 AM
Breakfast (pre-conference only)
8:00 AM - 10:30 AM
Pre-Conference Training
10:30 AM - 10:50 AM
Beverage Break (pre-conference only)
12:00 PM - 1:00 PM
Lunch (pre-conference only)
1:00 PM - 2:30 PM
Pre-Conference training continues
2:30 PM - 2:50 PM
Beverage break (pre-conference only)
2:50 PM - 5:00 PM
Pre-Conference training continues
4:30 PM - 6:00 PM
NetworkingNow event
6:00 PM - 9:30 PM
GoLive! Reception
Tuesday, April 29
7:00 AM - 9:00 PM
Registration and Information, Moscone South & West (Moscone South closes at 7:00 PM)
7:00 AM - 8:00 AM
Breakfast
8:00 AM - 9:30 AM
Opening keynote
9:30 AM - 9:50 AM
Session transition break
9:50 AM - 11:50 AM
Sessions & labs
10:40 AM - 11:00 AM
Session transition break
12:00 PM - 1:30 PM
Lunch & ExpoNow
1:20 PM - 5:40 PM
Sessions & labs
2:10 PM - 2:30 PM
Session transition break
3:20 PM - 3:40 PM
Session transition break
4:00 PM - 11:59 PM
CreateNow Hackathon
4:30 PM - 4:50 PM
Session transition break
5:30 PM - 7:30 PM
ExpoNow and Happy Hour
7:30 PM - 9:30 PM
SNUG After Hours & Regional Networking Dinner
Wednesday, April 30
7:00 AM - 8:00 PM
Registration and Information, Moscone South & West (Moscone West closes at 6:30 PM)
7:00 AM - 8:00 AM
Breakfast
8:00 AM - 9:50 AM
Keynote
9:50 AM - 10:10 AM
Session transition break
10:10 AM - 12:10 PM
Sessions & labs
11:00 AM - 11:20 AM
Session transition break
12:00 PM - 1:30 PM
Lunch & ExpoNow
1:40 PM - 3:40 PM
Sessions & labs
2:30 PM - 2:50 PM
Session transition break
3:40 PM - 4:00 PM
Session transition break
4:00 PM - 6:00 PM
Sessions & labs
4:50 PM - 5:10 PM
Session transition break
5:30 PM - 7:30 PM
ExpoNow and Happy Hour
8:30 PM - 11:59 PM
Final Night Party
Thursday, May 1
7:00 AM - 4:00 PM
Registration and Information, Moscone South & West (Moscone South closes at 9:30 AM)
8:00 AM - 9:00 AM
Breakfast
9:00 AM - 9:50 AM
Closing keynote
9:50 AM - 10:10 AM
Session transition break
10:10 AM - 12:10 PM
Sessions & labs
11:00 AM - 11:20 AM
Session transition break
12:10 PM - 12:40 PM
Grab & Go Lunch
12:40 PM - 2:40 PM
Sessions & labs
1:30 PM - 1:50 PM
Session transition break
2:40 PM
Conference ends
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(Times subject to change.)